1. Hotel-Specific Cancellation Policies

Each hotel or travel supplier establishes its own cancellation rules. The cancellation policy for your reservation will be displayed during the booking process and included in your booking confirmation.

It is your responsibility to review these terms before completing your reservation.

2. Cancellation Requests

To cancel a reservation, you must submit your request before the cancellation deadline stated in your booking confirmation.

Cancellation requests received after the applicable deadline may result in:

• Full cancellation charges
• Partial cancellation charges
• No refund for non-refundable bookings

Submitting a cancellation request does not guarantee that cancellation fees will be waived.

3. Non-Refundable Bookings

Certain reservations are offered at discounted or promotional rates and are marked as Non-Refundable.

For these bookings:

• Cancellations are not eligible for a refund.
• No-shows are not eligible for a refund.
• Date changes or modifications may not be permitted unless approved by the hotel or supplier.

4. Reservation Modifications

Requests to modify a confirmed reservation, including changes to travel dates, guest names, room types, or occupancy, are subject to:

• Hotel or supplier approval
• Room availability
• Rate differences
• Applicable modification or administrative fees

Not all reservations are eligible for modification.

5. No-Show Policy

If you fail to check in on your scheduled arrival date without canceling your reservation in accordance with the applicable policy, your booking may be treated as a No-Show.

In most cases, no-show reservations are non-refundable and may be subject to the hotel's full cancellation charges.

6. Hotel or Supplier Cancellations

In rare circumstances where a hotel or travel supplier is unable to honor a confirmed reservation, we will make reasonable efforts to:

• Assist in arranging comparable alternative accommodation, where available; or
• Process any refund due in accordance with the supplier's policy.

Alternative accommodations cannot be guaranteed and are subject to availability.

7. Force Majeure

Cancellations resulting from events beyond our reasonable control—including natural disasters, severe weather, government restrictions, pandemics, transportation disruptions, civil unrest, or other force majeure events—will be handled according to the policies of the hotel, supplier, and applicable law.

8. Service Fees

Any service, processing, or administrative fees charged by Inclusive Holiday Stays may be non-refundable unless otherwise required by applicable law or expressly stated at the time of booking.

9. Processing of Approved Cancellations

Once a cancellation has been accepted, any eligible refund will be processed in accordance with the applicable refund policy and the hotel or supplier's terms. Processing times may vary depending on payment providers and financial institutions.

10. Policy Updates

Inclusive Holiday Stays reserves the right to update or modify this Cancellation Policy at any time. Any changes will become effective immediately upon publication on our website.

11. Contact Us

If you have questions about your reservation or need assistance with a cancellation request, please contact our customer support team.

Inclusive Holiday Stays

We appreciate your trust in Inclusive Holiday Stays and are committed to providing reliable booking support and clear information throughout your travel experience.