Who We Are

Inclusive Holiday Stays is a B2B hotel booking platform specializing in luxury hotels, all-inclusive resorts, premium vacation accommodations, and travel solutions for travel agencies, tour operators, corporate travel planners, and travel professionals worldwide.

We are committed to protecting your personal information and maintaining your trust.

Information We Collect

To provide our services efficiently, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Billing Information
• Booking Details
• Travel Preferences
• Reservation Requests

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Pages Visited
• Date & Time of Visit
• Referral Source

How We Use Your Information

We use your information to:

• Process hotel reservations
• Respond to inquiries
• Provide customer support
• Confirm bookings
• Send reservation updates
• Improve our website and services
• Personalize your experience
• Prevent fraud and unauthorized activity
• Comply with legal obligations
• Communicate important service announcements

We do not sell your personal information to third parties.

Booking Information

When you submit a reservation request, we may share only the necessary booking information with our hotel partners and travel suppliers to complete your reservation.

Information shared may include:

• Guest Name
• Check-In & Check-Out Dates
• Number of Guests
• Room Preferences
• Special Requests (when applicable)

Only the information required to complete your booking is shared.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Analyze website traffic
• Enhance user experience
• Improve security

You can disable cookies through your browser settings, although some website features may not function properly.

Data Security

Protecting your information is one of our highest priorities.

We implement appropriate technical and organizational security measures designed to help protect your personal information from:

• Unauthorized Access
• Data Loss
• Misuse
• Alteration
• Unauthorized Disclosure

While no online system can guarantee absolute security, we continually work to maintain a secure environment.

Third-Party Services

Our website may contain links to third-party websites, hotel partners, payment providers, or travel suppliers.

These external websites operate independently and have their own privacy policies. We encourage you to review their privacy practices before providing personal information.

Inclusive Holiday Stays is not responsible for the privacy practices of third-party websites.

Data Retention

We retain personal information only for as long as necessary to:

• Complete reservations
• Provide customer support
• Meet legal requirements
• Resolve disputes
• Maintain business records

When information is no longer required, we securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your information
• Withdraw consent where applicable
• Request a copy of your data
• Object to certain data processing activities

To exercise your privacy rights, please contact our support team.

Children's Privacy

Our services are intended for adults and business professionals.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

International Users

Our services may be accessed from different countries. By using our website, you understand that your information may be processed in locations where our business partners or service providers operate, in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised Effective Date.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us.

Inclusive Holiday Stays

Your Trust Matters

At Inclusive Holiday Stays, protecting your privacy is a responsibility we take seriously. We are committed to maintaining secure, transparent, and responsible data practices so you can book with confidence and focus on creating exceptional travel experiences for your clients.