1. About Inclusive Holiday Stays

Inclusive Holiday Stays is a B2B travel platform that connects travel agencies, travel professionals, and business partners with hotel accommodations and travel-related services worldwide. We work with trusted hotel suppliers and partners to provide competitive rates and availability.

2. Acceptance of Terms

By accessing our website, creating an account, requesting quotations, or making reservations, you acknowledge that you have read, understood, and accepted these Terms & Conditions.

3. Eligibility

To use our services, you must:

• Be at least 18 years old.
• Have the legal authority to enter into binding agreements.
• Provide accurate and complete information.
• Use the website only for lawful business purposes.

4. Services

Inclusive Holiday Stays provides:

• Worldwide hotel reservations
• B2B hotel booking solutions
• Group hotel bookings
• Corporate accommodation
• Leisure travel accommodations
• Customer support for booking-related inquiries

All bookings are subject to availability and confirmation from our hotel suppliers or partners.

5. Booking Confirmation

A reservation is considered confirmed only after:

• Payment (if applicable) has been successfully processed.
• A booking confirmation has been issued by Inclusive Holiday Stays.
• The hotel or supplier has accepted the reservation.

We reserve the right to decline or cancel bookings if required by our suppliers or due to pricing or availability errors.

6. Pricing

Although we strive to provide accurate pricing, occasional errors may occur.

Inclusive Holiday Stays reserves the right to:

• Correct pricing mistakes.
• Cancel bookings made using incorrect prices.
• Update prices without prior notice before confirmation.

Taxes, service fees, resort fees, city taxes, and local government charges may vary depending on the destination and may be payable directly to the hotel unless otherwise stated.

7. Payment

Payments may be collected through secure payment gateways.

By making a payment, you confirm that:

• You are authorized to use the payment method.
• All payment information provided is accurate.
• Any applicable bank or currency conversion charges are your responsibility.

8. Cancellations and Refunds

Cancellation and refund policies vary by hotel, supplier, destination, and rate type.

Before confirming your reservation, please review the applicable cancellation policy.

Refund processing times depend on:

• Hotel approval
• Supplier processing
• Payment providers
• Financial institutions

Inclusive Holiday Stays cannot guarantee specific refund processing times once a refund has been initiated.

9. Hotel Policies

Each hotel maintains its own policies regarding:

• Check-in and check-out times
• Identification requirements
• Security deposits
• Smoking regulations
• Pet policies
• Additional guests
• Resort fees
• Damage charges

Guests are responsible for complying with the individual hotel's policies.

10. Travel Documents

Travelers are solely responsible for obtaining:

• Valid passports
• Visas
• Entry permits
• Health documentation
• Travel insurance
• Any other required travel documents

Inclusive Holiday Stays is not responsible for denied entry, missed travel, or additional costs resulting from incomplete documentation.

11. Changes to Reservations

Changes to confirmed reservations are subject to:

• Hotel approval
• Supplier approval
• Rate availability
• Applicable amendment fees

Certain reservations may not be modified after confirmation.

12. User Responsibilities

You agree to:

• Use our services lawfully.
• Provide truthful information.
• Keep your account credentials secure.
• Not misuse or attempt unauthorized access to the website.
• Not engage in fraudulent or abusive booking activities.

13. Intellectual Property

All website content, including but not limited to:

• Logos
• Text
• Graphics
• Images
• Designs
• Software
• Branding

is the property of Inclusive Holiday Stays or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

14. Third-Party Suppliers

Hotel accommodations and travel services are provided by independent hotels, wholesalers, and suppliers.

Inclusive Holiday Stays acts as a booking facilitator and is not responsible for:

• Hotel operational issues
• Service quality
• Overbookings
• Facility changes
• Maintenance issues
• Hotel closures
• Force majeure events

Any disputes regarding hotel services may be subject to the supplier's own policies.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Inclusive Holiday Stays shall not be liable for any:

• Indirect damages
• Consequential damages
• Loss of profits
• Business interruption
• Travel delays
• Supplier failures
• Government restrictions
• Natural disasters
• Epidemics
• Weather events
• Force majeure circumstances

Our total liability shall not exceed the amount paid for the applicable booking.

16. Force Majeure

We shall not be held responsible for delays, cancellations, or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Wars
• Civil unrest
• Pandemics
• Airline disruptions
• Supplier failures
• Internet outages

17. Privacy

Your use of our website is also governed by our Privacy Policy and Cookie Policy.

18. Website Availability

We strive to keep our website available at all times; however, uninterrupted access cannot be guaranteed.

Maintenance, technical issues, or circumstances beyond our control may temporarily affect website availability.

19. Modifications

Inclusive Holiday Stays reserves the right to update these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing the operation of Inclusive Holiday Stays, without regard to conflict of law principles.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

Inclusive Holiday Stays

Thank you for choosing Inclusive Holiday Stays. We appreciate your trust and look forward to helping you provide exceptional accommodation experiences for your clients worldwide.